Returns & Exchanges
At Udel, we want you to love your new look, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. Simply follow our guided process to ensure your items are returned safely for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the pre-paid shipping label provided at the end of the portal process and securely attach it to your package.
Pack and Ship
Place the items in their original packaging and drop the parcel off at any authorized carrier location within 7 days of starting your return.
Receive Your Refund
Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing